Statement from IKEA on 23 August 2010
IKEA® is for the many, respecting individuals with different views and opinions. IKEA® stands neutral on political, religious or ethnical views. It is unthinkable for us to exclude any individual or group of individuals from being an IKEA® customer. We welcome all people to the IKEA® stores, independent of religion, ethnic background or where they live.
Inter IKEA Systems B.V. is the worldwide franchisor of the IKEA Concept and the owner of the IKEA brand. IKEA operations are today carried out in 314 IKEA Stores in 38 countries including Israel and a number of Arabic countries. All IKEA operations are carried out under franchise from Inter IKEA Systems B.V. and focus on serving the customers irrespective of religion and ethnicity. This is also valid for our local franchisee in Israel – Northern Birch Ltd – which is an independent company operating the two IKEA Stores in Israel.
The IKEA Concept is the same all over the world. It is a retail concept for selling furniture and home furnishings from an IKEA store, i.e. it is not a mail order or e-commerce concept. One of the fundamentals of the IKEA Concept is immediate take away and cash and carry. An essential part is that the customers themselves bring home the products they bought in the store. IKEA customers who have purchased IKEA products and cannot bring them home themselves can turn to a local Israeli transport company to have their purchased products delivered to their home.
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